FREQUENTLY ASKED QUESTIONS




General - general questions about 99 Slot Machines

Download / Installation - software setup and technical information

Games - gameplay issues and details



Download / Installation
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How long will it take for me to download the games?
I've downloaded the software but now what do I do?
I can't seem to find the file that I downloaded. How can I locate it?
What is "the Desktop"?
Will your software work on my Macintosh?
I am on AOL, can I still use your software?
What are the minimum system requirements to play?



How long will it take for me to download the games?

- Since our software is the fastest downloading casino package on the net, your download wait time should be very small no matter what speed your connection is. The approximate download times are as follows:

Connection Speed Approximate Download Time
28.8 Modem 18 minutes
56k Modem 9 minutes
DSL / Cable Modem / T1 Less than 30 seconds
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I've downloaded the software but now what do I do?

- You should see a file on your desktop named "smartdownload.exe". Simply double-click the file and follow the installation instructions.
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I can't seem to find the file that I downloaded. How can I locate it?

- If you are unable to locate the file on your desktop, you can find it by going to the start button and selecting "search --> find files or folders". In the Search field type "smartdownload.exe", make sure that the "local drives" option is selected in the "look in" field, and then click "find now". After the file is found, simply double-click it and follow the installation instructions.
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What is the "Desktop"?

- Desktop is the term used to describe the background area on your computer monitor. When all your programs are minimized, what you are looking at is the Desktop. You should see icons towards the top left corner for "My Computer", "Recycle Bin", and any other programs your system may have pre-installed.
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Will your software work on my Macintosh?

- No, at this time our software is not compatible with the Macintosh operating system.
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I am on AOL, can I still use your software?

- Yes, AOL users can download and play our software with AOL version 3.0 or later.
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What are the minimum system requirements to play?

- The minimum system requirements for our software are a Pentium 90, windows 95+, and 16mb RAM.
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